Here’s something that all early-stage startups know to be true - no business can survive without a loyal customer base. Building great customer experiences is a vital part of ensuring that startups engage customers, and build an enduring relationship with them. Satisfying customer expectations, promoting and rewarding customer loyalty, reaching out to them with the right message at the right time are just some of the key factors creating great customer experiences.
But when it comes to customer acquisition, engagement and retention, many businesses - particularly B2C businesses - struggle during initial stages. Today, businesses face stiff competition in the market, and customers are often spoilt for choice. How can the brands of today use no code tools available in the market efficiently to engage and retain customers?
Netcore Cloud, a global martech product company, provides no code tools to brands to improve and personalise their user experience. Through its AI/ML-powered marketing, automation and customer engagement platform, NetCore Cloud helps businesses transform their transactional interactions with consumers to long-lasting, trusted, and enduring relationships. Netcore cloud does this by providing intelligent customer experiences across all digital touchpoints in apps and on websites.
In line with this vision, NetCore Cloud and YourStory are hosting a webinar on ‘Retention & Engagement challenges faced by Founders in the early stages and solutions implemented’. The one-hour discussion, set to take place on March 15, 2022 at 3:00 PM, features four successful founders, who have dealt with customer-related challenges in the early days of their startups. The founders will share their experiences, as well as the innovative solutions they put in place to solve these challenges. These key experiences and solutions can help guide new founders on how to distinguish themselves in a growing and competitive market, improve their website/ app experience, activate customers from their first purchase, and use personalisation to build deeper relationships with customers. The discussion will also feature key insights and inputs from Netcore Cloud.
Speakers
Udayan Walvekar, Founder, Growthx
Kunal Varma, CEO and Co-founder, Freo
Sandeep Lodha, CEO, Gaana
Karan Chowdhary, Co-founder, WOW Skin Science India
The session will be guided by Avadhoot Revankar, Chief Growth Officer and Business Head, Netcore Cloud.
Why should you attend?
In this webinar you will learn how to:
- Utilise frameworks for understanding your users and segmenting them to personalise marketing
- Build seamless user on-boarding and user activation experiences on your app and website
- Personalise user experiences to engage with them better
- Reduce drop-offs and churn rate
- Improve user conversions and drive LTV
- Build conversations through effective re-engagement campaigns via a multi/omni-channel approach
Who should attend?
If you are a B2C startup with a digital/online interface, the above challenges might resonate with you, particularly in areas like user onboarding, retention, and engagement. Even if your startup is still in the idea stage or in the early-stage, you can attend this webinar to understand the challenges and tackle them better as you scale up.