Everyone loves when the requested commodities arrive just in front of you, without any hassle of going outdoors to buy. That’s why Dunzo, a micro-market Indian startup company, which bestows online consumer services such as pick up and drop, online location discovery, online ordering, Travel services, Local couriers, and other essential deliveries. Is it astounding, to get whatever you want at your doorstep with the help of Dunzo?
Pertinently, Dunzo was founded by Kabeer Biswas and later collaborated with his friends Mukund Jha, Ankur Agarwal and Dalvir Suri to dilate the company services. That’s when Dunzo was launched in July 2014 as a small hyper-local service in the WhatsApp group which has now enhanced as one of the best delivery services in India.
People adulated Dunzo for arranging a user-friendly experience by connecting throughout the user journey. Dunzo ultimately became a combatant service among Amazon, Flipkart, Swiggy, Zomato, Bigbasket and Grofers.
Moreover, the company is ranked at 4197 whereas globally it is ranked in the 69,305 and growing worth 1 billion dollars in the past two years since the commencement.
Lets look at some of the unknown facts about the largest HLD business Dunzo
Google’s First direct Investment
Dunzo Partnership with PepsiCo
Dunzo was started as a Whatsapp Group
Dunzo follows Hyper-local delivery model
Dunzo partnership with GooglePay during COVID
Dunzo Delivers anything to everything
A User-friendly Dunzo app
Distance-based pricing
FAQ
Google’s First direct Investment
In 2017, Dunzo became Google’s first direct investment in India and led investors by financing 12 million dollars in the Series E funding round, while the Dunzo company plotted to enlarge their hyperlocal online service.
Till now, it is estimated that Google has totally invested around 45 million dollars. On the note of it, the company has become worth 100 million dollars according to gross merchandise value.
Dunzo Partnership with PepsiCo
In the midst of the ongoing pandemic, Dunzo has developed its partnership with the major beverages and food company- PepsiCo India. Besides, Dunzo initiated the success of the partnership with PepsiCo by launching their exclusive brands such as Lay’s, Doritos, Quaker, Kurkure and beverages.
Dunzo was started as a Whatsapp Group
In 2015, Dunzo began their business through WhatsApp by taking small steps and ultimately becoming a massive success and the largest hyper-local delivery service in India.
During 2016, the company received 500 orders a day via WhatsApp, but as of today, they attained over 2 million transactions in a month, resulting in 40 times growth in India.
Dunzo follows Hyper-local delivery model
The company functions in eight major metropolitan cities - Bangalore, Delhi, Gurugram, Pune, Mumbai, Jaipur, Chennai and Hyderabad. Moreover, Dunzo renders on-demand delivery services via an app, which made convenient and nifty for customers.
Dunzo runs as an Hyperlocal Delivery Business model by engaging on-demand services, delivering medicine from pharmacy to the patients, as well as courier services. Furthermore, it acts as a guide to people in tracking online location and delivering ordered items by the customers.
Niharika Kalyankar
Dunzo partnership with GooglePay during COVID
If you are a person living in a city where Dunzo service is available, you might have used it after the pandemic started in March 2020. Well, I did it to get college books from my seniors. And if you are an ardent user of Google Pay you would have come across the feature to order groceries and medicines through Dunzo. This partnership has been a success for both parties in terms of an increased user base.
Dunzo Delivers anything to everything
Using Dunzo, users can deliver packages from one place to another; purchase services from merchants that have tie-ups with Dunzo; pick-up and drop-off services; offer delivery services like grocery delivery, medicine delivery, laundry delivery; bike taxi and bike pool services.
Purchase of medicines from a pharmacy using the app requires a doctor’s prescription to be accepted as a task.
Dunzo is against users initiating tasks that are illegal, immoral, unethical and unsafe like narcotic drugs, alcoholic beverages, etc.
A User-friendly Dunzo app
The Dunzo app has been user-friendly in terms of fulfilling the tasks of its users quickly and accurately. The chat interface in the app allows the users to converse with the partner who is paired to complete the task.
Using this feature, the user can add new tasks, edit or cancel them and images can also be shared of the product if the user’s need be specific or the partner can share the image of the product to finalise with the user before purchase.
Therefore, Consumers can order anything from a store through the Dunzo app or portal, where the ordered products will be delivered by the Dunzo member at their doorstep.
And also Dunzo even makes courier services, where they pick the particular item from the pickup person's address and deliver it to the correct destination.
Alan Joseph
Distance-based pricing
Dunzo charges its customers based on the distance covered and the time spent at a shop. The lowest task price is Rs. 45 that is Rs. 45 for 3 Km and the price increases to Rs. 15 every other Km after. And the average rate for a task is Rs. 75.
Conclusion:
“I will Dunzo it to you” is a common phrase among people especially the younger generation who live in cities where the service is available. Even though the delivery app has made people lazier by doing their tasks for them we cannot ignore the fact that the platform was a major life-saver during the pandemic and to office-goers with a hectic schedule by performing simple tasks for them.
Dunzo had grown as a major business in 2020 by having an average of 4x order value during the COVID crisis. Dunzo has grown 40x in the past two years and is growing at 10-15 percent every month and it raised $40 million from its investors in January 2021.
Dunzo’s success isn’t a fairytale but a success due to understanding the needs of people in these changing times.
FAQ
What is Dunzo?
Dunzo is an Indian Startup that offers delivery services headquartered in Bangalore, Karnataka founded by Kabeer Biswas, Ankur Agarwal, Dalvir Suri and Mukund Jha in July 2014.
How does Dunzo work?
The Dunzo app works on an algorithm that identifies the best partner who can do the task efficiently and effectively based on his location, job history and also the best place to execute it when a user creates a task.
What are the cities in which Dunzo is available?
The Services are available in the following eight major cities: Bangalore, Delhi, Gurugram, Pune, Mumbai, Chennai, Hyderabad and Jaipur.
Author: Abinaya Arangarajan
Source : https://startuptalky.com/dunzo-interesting-facts/
Date : 2021-08-16T10:30:00.000Z