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Are you a movie buff? If it's a no, then sorry to call you out on your bluff. Come on, there are endless reasons for watching a movie: for unwinding after a long day, escaping reality for a couple of hours, having a good laugh, spending time with friends, and the list goes on and on. The genre differentiates the audience; some love action, others root for rom-com, teens want drama, and all that jazz. Choices are never ending. But there's something for everyone.
One platform that unites all movie-goers is BookMyShow.com, a platform that offers a plethora of options when it comes to booking tickets. Movies, parties, events, and everything else you can imagine—BookMyShow has it all covered. Booking tickets has become as easy as ABC courtesy of this venture. But turning into a successful venture wasn't an overnight journey for them.
Read on to know how the company rose from a nascent startup to becoming the most sought-after player in the online entertainment ticket booking segment.
BookMyShow - Company Highlights
| Startup Name | BookMyShow |
|---|---|
| Headquarters | Mumbai |
| Founders | Ashish Hemrajani, Parikshit Dar, and Rajesh Balpande |
| Sector | Online Ticket Booking |
| Founded | 1999 |
| Parent Organization | Bigtree Entertainment Pvt. Ltd |
| Website | bookmyshow.com |
BookMyShow - About
BookMyShow - Industry Details
BookMyShow - Founders And CEO
BookMyShow - History And Conception
BookMyShow - Name And Logo
BookMyShow - Services
BookMyShow - Business Model and Revenue Model
BookMyShow - Revenue And Turnover
BookMyShow - Funding And Investors
BookMyShow - Valuation And Net Worth
BookMyShow - Challenges
BookMyShow - Competitors
BookMyShow - Partners
BookMyShow - Achievements
BookMyShow - Awards
BookMyShow - Acquisitions
BookMyShow - Future Plans
BookMyShow - Founder's Advice
BookMyShow - FAQs
Lakshya Singh
BookMyShow - Latest News
10 June 2021 - BookMyShow lays off 200 employees as a result of the adverse impacts of the COVID-19 onslaught and seeks outplacement.
COVID19 has taught me many lessons & I learnt another one today. As we let go of 200 of the most incredibility talented & performance driven individuals, each & everyone has messaged, thanking me for the opportunity, the love for @bookmyshow and asking me if they could help (1/4)
— ashish hemrajani (@fafsters) June 10, 2021
18 March 2021 - Zack Snyder’s Justice League tops charts with a record 25K pre-books, the highest recorded pre-booking figures for any movies.
5 February 2021 - BookMyShow launches a new streaming platform, BookMyShow Stream, to offer the users easy pay-per-view options.
29 January 2021 - BookASmile, BookMyShow's charity initiative salutes COVID-19 heroes and recognizes them in their annual event YESS (Year End Success Stories)
24 December 2020 - BookMyShow streams around 6400 events, including events, sports, music shows, focusing on the most popular genres.
23 December 2020 - BookMyShow announces "Show of the Year" and declares that Christopher Nolan's Tenet is the most-watched movie post-lockdown, with 7 lakh tickets sold by the platform itself.
27 October 2020 - BookMyShow launches its latest campaign "Unlocking Life" to portray how people revisit their usual activities out of their homes after a 6-month long halt.
BookMyShow - About
The company is currently India’s largest entertainment ticketing platform. BookMyShow started out in 1999 as a software re-seller for movie theaters and converted into a platform catering to cloud-based ticket booking of events, movies, sports, and plays. BookMyShow was known by the name of its parent company, Bigtree Entertainment Pvt. Ltd., at the time of its inception.
It operates in 5 countries with more than 30 million customers. In sixteen years, BookMyShow has been through a roller-coaster ride, seeing all kinds of crests and troughs. From INR 25,000 in initial capital to INR 391 crores in revenue in FY2018, from the 'Dot Com' crash in the early 2000s to the global financial crisis of 2008, the company has a story at par with the David v/s Goliath legend. It managed to sail through tough times and emerged as a winner in the end.
BookMyShow - Industry Details
According to a RedSeer report, the online ticketing market in India has recorded a quarterly revenue of $28 million.
Moreover, RedSeer's 'online ticket market updates' report states that 50% of the industry revenue has been coming from movies with events being the next major contributor. Sporting events, concerts, and other live entertainment shows were the significant money-making components of the almost $330 million revenue generated by the online ticketing industry in 2017.
With the big guns relentlessly acquiring smaller competitors in this domain, a CAGR of 20% is expected in the online ticketing industry by 2020 according to Wikipedia. Within a decade of its inception, BookMyShow has achieved 40% CAGR in revenues. The company holds around 90% market share in the online ticket booking industry.
Shubham Kumar
BookMyShow - Founders And CEO
The founders of BookMyShow are 3 friends, Ashish Hemrajani, Parikshit Dar, and Rajesh Balpande. They are the alumni of Sydenham Institute of Management, Mumbai University. Ashish Hemrajani is the CEO of BookMyShow. Prior to launching BookMyShow, Asish worked at J. Walter Thompson, an advertising firm. Rajesh Balpande worked as an investment banker before joining his friend Ashish in the venture.
Under Ashish’s leadership, Bigtree Entertainment survived the Dot Com bust by providing back-end ticketing services to cinema theatres and selling the Vista ticketing software. Multiplexes were growing and credit/debit card penetration in the market increased which led to the launch of BookMyShow. Ashish and his team saw the opportunity and made it successful.
BookMyShow - History And Conception
The alcohol did it for him! After his master's degree, Ashish was working for J.W. Thompson, an advertising agency. He was on a backpacking trip in South Africa. On one such day, he was sitting under a tree listening to the promotion of rugby tickets on radio (Newton reincarnated?). An idea sparked in Ashish's mind. Ashish came back to India and immediately resigned from his job to focus on his idea. He thought of Bigtree Entertainment Pvt. Ltd. as a means to transform the niche of ticket booking.
However, starting was far from easy. When Ashish told his parents about his business idea, they weren't happy. Uncertainty and concern hit them like any other parents mindful of their child's career but he was able to convince them. At the age of 24, he launched his first ever internet venture with its head office being his bedroom. Soon after, his friend Parikshit Dar joined him to lead the technological aspects and another co-founder, Rajesh Balpande, took over the responsibility of managing Bigtree's finances. The trio, fondly known as the three musketeers, started Bigtree Entertainment Pvt. Ltd. (the parent company of BookMyShow) in the process. And that's how BookMyShow started.
BookMyShow - Name And Logo
BookMyShow was initially branded as ‘Go For Ticketing’. In 2002, the company was renamed ‘India Ticketing’ before ending up with the current name.
In 2007, the company, then known as India Ticketing, organized a contest for its employees where they were to suggest a name for the company with the winner receiving an iPod touch. The name BookMyShow was suggested by an engineering intern. And that's how the venture found a name that clicked with its mission and vision.
Lakshya Singh
BookMyShow - Services
BookMyShow initially kept itself to movie tickets but soon had its fingers in various pies. It now sells tickets for anything and everything that has to do with entertainment—movies, plays, fairs, sports, etc. You can also book tickets for monument exhibitions and international events on the platform. The company also introduced tickets for activities happening in one's vicinity.
One can avail the services of BookMyShow through its website or mobile app. The app was first launched in 2012. It's available for Windows, Android, iOS, and Blackberry. The company keeps updating and upgrading the app from time to time. BookMyShow also launched a 'progressive web app' in 2017. The app allows users to check show timings, book tickets, read reviews, watch trailers, and more.
BookMyShow also provides 24/7 customer service.
BookMyShow - Business Model and Revenue Model
BookMyShow has exclusive access to Vista ERP APIs that are used by movie theaters and multiplexes. It integrates these APIs with the backend of its app to show real-time availability of movie tickets. The company opens up these APIs to other players for providing allied services—parking, F&B, shopping destinations, retail stores, and security—for upselling and cross-selling.
BookMyShow makes money through the following sources:
- Ticketing revenue: This is the major source of revenue, contributing around 60% of the total earnings. It includes internet handling fees and commissions on ticket booking. The company charges a convenience fee over and above the price of the tickets. BookMyShow keeps this difference. As far as non-movie events are concerned, it gets a commission from the sale of tickets to such events.
- Non-ticketing revenue: Any company that wants to promote its artwork, which includes but is not restricted to films and short films, can approach BookMyShow to gain an “interest creation” boost with the online audience. The company collaborating with BookMyShow takes advantage of the latter's massive page views to promote new artists and their offerings. Once a ticket has been paid for, it is deemed sold. The ticket can then neither be replaced nor be cancelled.
BookMyShow - Revenue And Turnover
BookMyShow registered a 30% growth in operational revenue in FY 2018. As per reports, BookMyShow earned a revenue of INR 391 crores in FY 2018 as compared to INR 300.9 crores in FY 2017. In the fiscal year ending March 2018, BookMyShow reported a loss of INR 162 crores. Its losses in the previous year stood at INR 139 crores.
Revenue rose by more than 52% to cross INR 619 crores for fiscal 2019, up from INR 406.09 crores in FY 2017-19, as the Mumbai-based company recorded growth across multiple verticals such as live events, online ticket bookings, and software, and turnkey ticketing solutions.
BookMyShow has been in the green (read making profits) over the last few years until Covid 19 stroke like a bolt from the blue. Movie halls shut down, and people began to be cornered in their homes. The deadly disease not only took lives but also battered the show business mercilessly. This resulted in the slashing of the total headcount of Big Tree Entertainment by 96%, which, exclaims Ashish, was "not a happy moment," stressing that he needed to do it for the organization.
Shubham Kumar
BookMyShow - Funding And Investors
The business thrived in spite of no investor support from 2002 to 2006. After the 'Dot Com' boom settled, the Indian market was revamped with better internet services, credit and debit card facilities, and infrastructure setup. The number of multiplexes across India also proliferated. With a favorable scenario in the backdrop coupled with BookMyShows's promising business plan, investors were willing to put in their money in the company.
BookMyShow raised over $224.5 million in 6 rounds of funding.
BookMyShow started operating in South East Asia in 2016 with its headquarters in Indonesia. With funding from Jungle Ventures, the company is now planning to shift its headquarters to Singapore. As confirmed by BookMyShow SEA's CEO Kenneth Tan, the funds raised will be utilized to enhance the technological operations of BookMyShow SEA and to efficiently cater to the increasing number of users in South East Asian region.
| Funding Date | Stage | Amount | BookMyShow Investors |
|---|---|---|---|
| January 2007 | Seed | - | Network 18 |
| August 2012 | Series A | $18 Million | Accel |
| June 2014 | Series B | $25 Million | Saif Partners |
| July 2016 | Series C | $81.5 Million | Accel, Saif partners, Stripes Group, Network18 |
| July 2018 | Series D | $100 Million | TPG Growth |
| January 2019 | Venture | - | Capital18 |
BookMyShow - Valuation And Net Worth
Sources say that prior to raising $100 million funding from 'TPG Growth' in July 2018, BookMyShow was valued at about $750 million. With the boost from TPG Growth, it had hovered around the $850 million mark.
The company's revenues had been drooping ever since Covid 19 started imposing nationwide lockdown and other restrictions.
Shubham Kumar
BookMyShow - Challenges
The journey was an arduous one for the company. Be it the hassles of starting a new venture, the 'Dot Com' bubble of 2002, or the 2007 financial crisis, BookMyShow has seen it all. When BigTree Entertainment Pvt Ltd was formed in 1999, selling tickets online wasn't mainstream like today. The internet was still an experimental playground with constantly changing dynamics. The major hurdles to selling tickets were the infrequent usage, if not unavailability, of credit cards, debit cards, and net banking facilities. Poor broadband connectivity and lack of e-ticketing software in theaters only added to the woes.
There was a time when BookMyShow used to buy tickets in bulk and send hundreds of people on bike to deliver the tickets to customers. However, the business model wasn't scalable and the company had to call it off.
In the early days, BookMyShow was mainly doing its business offline. It had 12 call centers in 12 cities with 150 employees and the company was doing good despite the hurdles. Chase, the company’s capital partner, sold off its stake to Rupert Murdoch’s News Corp. Then in 2002, it faced the 'Dot Com' crash. The business was running at an all-time low. The investors retracted and BookMyShow had to buy back its business from News Corp.
To minimize effects from the crisis, BookMyShow cut down employees’ salaries and major expenses. It even shut down some offices and focused on only the major cities: Mumbai and Delhi. The skeleton crew was reduced from 150 members to a paltry 6. Ashish, Parikshit, and Rajesh did not give up even in the face of these adversities. The passing by of the 'Dot Com' debacle brought some welcoming changes in the Indian market.
Internet facilities improved, and credit/debit cards became popular. The number of multiplexes proliferated. BookMyShow wanted to gain back its strong footing. It started selling software solutions, providing automated ticketing software to multiplexes. The company also started running call centers for its clients. BookMyShow gradually generated profits and was worth INR 24.1 crores in 2007.
A pessimist says the glass is half empty, an optimist says it is half full. An entrepreneur looks at the empty section and adds some scotch either to enjoy the journey or be too drunk to bother - Ashish Hemrajani, CEO, BookMyShow.
BookMyShow - Competitors
BookMyShow's local competitors include Explara, TicketGenie, Kyazoonga, IndianStage, BookMyEvent, MeraEvents, Asklaila, TicketCountes, etc. However, it has an early bird advantage over them.
Currently, BookMyShow is facing stiff competition from Paytm which offers discounts and cashback to users on purchase of movie tickets through the Paytm platform. Despite competition, a report by Kalagato says that BookMyShow still holds a 78% market share in the online movie ticketing sector.
As BookMyShow owner Ashish Hemrajani puts it, "Our market share in movie-ticketing has not changed, it has actually gone up. We oscillate between 70% and 75%."
Rishabh Rathi
BookMyShow - Partners
With time, BookMyShow has managed to partner with the topmost multiplex chains, theaters, and ace event management companies like Percept (popular for organizing the Sunburn Festival). Although the company's operating model is no more a unique point, it's far ahead of its competitors and firmly established, making it difficult for new players to entrench themselves.
In September 2018, Inox Leisure, India's second largest multiplex chain stopped offering its tickets on the BookMyShow platform owing to a dispute between the two parties. While Inox demanded more money from BookMyShow for the rights to sell its tickets, the latter refused to heed this demand. The dispute fortunately did not last long and the two parties were back at talking terms in October 2018 .
BookMyShow - Achievements
BookMyShow is now the market leader in online ticket booking industry. Some major achievements of the company are:
- 50 million+ app downloads.
- 15 million+ ticket sold in a month.
- 2 billion+ page views each year.
- 30 million+ customers.
- Operating in 5 countries.
- Covers 650+ towns and cities.
- Covers 5000+ screens.
- Attracted funding from big names like Stripes Group, Network 18, Accel partners, and Saif partners.
- Became official ticketing partner for Mumbai Indians, Kings XI Punjab, Delhi Daredevils, Pune Warriors, and Rajasthan Royals in IPL.
- Became exclusive ticketing partner for Formula 1 race in India.
- BookMyShow earned a revenue of INR 391 crores in FY2018.
Shubham Kumar
BookMyShow - Awards
- 'The Hottest Company of the Year-2011-12' and 'The Company to watch out for' at the prestigious CNBC Young Turks Award.
- ‘Best Omni-channel Customer Experience Brand’ at the OneDirect Quest Customer Experience (QuestCX) Awards.
Parnas Ghosh
BookMyShow - Acquisitions
BookMyShow has acquired 6 organizations. The most recent acquisition was nFusion on Aug 1, 2017.
| Acquired | Date | Price |
|---|---|---|
| Ticket Green | March 2013 | - |
| Eventifier | February 2015 | $2 Million |
| Fantain | March 2016 | - |
| MastiTickets | January 2017 | - |
| Townscript | February 2017 | - |
| burrp! | July 2017 | $10,300 |
| nFusion | August 2017 | - |
- Ticket Green: Chennai-based online ticketing company.
- Eventifier: Bangalore-based Social Media Analytics firm.
- Mastiticket: Hyderabad-based ticketing firm.
- Townscript: Pune-based DIY events ticketing and registration platform.
- Burrp!: India’s oldest food tech business.
- nFusion: Audio entertainment offering (BookMyShow Jukebox!)
BookMyShow - Future Plans
The company wants to add a merchandising section on its website where fans can buy tees, hoodies, and other apparels. The company is going to focus on the mobile segment as nearly 25% of the total booking is done through BookMyShow's mobile app. 20% of the app's users resort to wallets as the payment option.
Chayanika Goswami
BookMyShow - Founder's Advice
"It is all about going out and trying. But don’t follow the herd. You have got to be very clear why your idea or you as a person will succeed in this environment. How disruptive your technology is.", said Ashish Hemrajani, BookMyShow owner.
BookMyShow - FAQs
Who is BookMyShow's founder?
BookMyShow was founded by Ashish Hemrajani, Parikshit Dar, and Rajesh Balpande.
How much is BookMyShow's current valuation?
The entertainment ticketing platform was in talks in June 2019 to raise $100 million. This would’ve increased its valuation to $1 billion, marking its entry into the unicorn club.
Who is the owner of BookMyShow?
Bigtree Entertainment is the parent organization and owner of BookMyShow.
BookMyShow is which country's app?
BookMyShow, perhaps the default name for online ticketing in India, is one of the top three e-commerce websites of India.
We hope this gave you some insight into this beloved company by movie and entertainment lovers. Now, if you'll excuse me, I have to go book my show at BookMyShow! (Wink, Wink)
Author: Shubham Kumar
Source : https://startuptalky.com/startup-story-bookmyshow/
Date : 2021-07-19T13:56:00.000Z