Sony’s PlayStation 5 Launch Was a Mess. Its Response Is a Lesson in Emotional Intelligence

The company's carefully-orchestrated rollout fell apart within hours. Its apology is a lesson for everyone.
Author: Jason Aten

Source : https://www.inc.com/jason-aten/sonys-playstation-5-launch-was-a-mess-companys-response-is-a-lesson-in-emotional-intelligence.html

Date : 2020-09-22T08:00:00.000Z