Zoom Just Failed Its Biggest Test. Its Apology Is an Extraordinary Example of Emotional Intelligence

The company's outage as millions of students started school was bad. The apology was brilliant.
Author: Jason Aten

Source : https://www.inc.com/jason-aten/zoom-just-failed-its-biggest-test-its-apology-is-an-extraordinary-example-of-emotional-intelligence.html


Date : 2020-08-25T08:22:12.000Z

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