United’s CEO Sent an Email at 3:30 in the Morning. It’s a Lesson in Emotional Intelligence

For years, airlines have been short-changing customers. This could be the start of something different.
Author: Justin Bariso

Source : https://www.inc.com/justin-bariso/uniteds-ceo-sent-an-email-at-three-thirty-in-morning-its-a-lesson-in-emotional-intelligence.html

Date : 2020-08-31T12:40:28.000Z