India’s largest Kisan Call Centre (KCC) in the agricultural sector, a project under the Department of Agriculture, Cooperation and Farmer Welfare (DAC&FW) and run by IFFCO Kisan as the execution partner, is strengthening the famers through its advisory and consultancy services. Having started in 2008, the call centre has come a long way ever since it collaborated with the government to assist farmers in their day-to-day practices. Focusing on improving the quality of the calls and constant monitoring has resulted in a substantial increase in the number of daily inbound calls. Initially, the call centre was operating across 13 locations; […]Author: Newsvoir
Date : 2020-08-21T05:20:58.000Z